How to Request Tickets

Step 1: Go to the Ticket Event Platform

• From the top of our website, click the “Member Profile & Tickets” button at the top-right corner.
• This will open a new page with the e-ticket platform.

Step 2: FIRST Log In to Your Account

• On the right side of the screen, you will see three blue buttons.
• Click the lock icon, which is the middle button.
• This will open the Login/Sign-Up window.

• Click Login button.
• Then enter Username & Password in the boxes and click the blue login button.
• Then proceed to Step 3 below.

IMPORTANT:

• Only if you have never before requested tickets, you select Signup and create an account (be sure to write down your username and password). 

Forgotten Username and/or Password?

If you do not remember your username AND/OR password, below is how you can regain this information.

Please note: If you need both, please recover username FIRST and wait for that email before you proceed with the password reset.

Forgotten Password

• Click the red “Forgot Password?” link.
• Enter your username when prompted.

You should receive an email within up to 24 hours containing password-reset instructions and a link to access the website.

Step 3: Now That You’re Logged In…

The lock icon on the right side of the screen should now have changed to display the first letter of your first name.

You Can Now…

• Select an event and request your tickets.
• Click your initial to:
  • • double-check your email address
    • update your account information
    • check your ticket and other transactions

Step 4: Request Your Tickets!

Select Your First Show

• Select the red View Details & Register button.

Then:

• Click the red Add to Cart & Continue button to continue.
• You will be directed back to the Events Calendar where you can add tickets to additional shows.
• Be sure to click Add To Cart & Continue Shopping for ALL shows.
  (This is important for you to obtain the exact number of tickets you wish to have.)
• Or click the red Checkout button if you are done requesting tickets.

Finalize by Checking Out:

• You should see a small number by the Cart icon on the right increase by one each time you add a show (see example below – number indicates 3 shows, not tickets).
• Once you have finished adding tickets to all shows, click the little Cart icon with the number on it, then click Checkout (there will be no cost).
• IMPORTANT NOTE: If you do not check out, the order will not finalize.
• To check if your transaction went through, you can click your initial to view Transactions.